Marc J. Hollander, DDS
Teledentistry April 7th
As you know, Dr. Amy is continuing our time-out and confinement to our rooms through AT THE SOONEST, the end of May. When we commence seeing patients, it will be with a new “normal’. We have always met or exceeded all the guidelines as far as office and personal cleanliness. We are trying to step that up even more. This is for our protection as well as for yours.
We are always ready to help you manage any dental emergencies that may crop-up. Call the office during regular hours and if we do not answer the phone immediately, leave a message and we will promptly return your call. The office phone number is: 614-475-7228. After hours, call me at my home number: 614-239-7971. If a prescription is necessary, please have your pharmacy phone number, your date of birth, and any drug allergies you have, available.
In these challenging times it may not be feasible to get into the office for that emergency. Teledentistry is available. This does NOT take the place of a good face-to-face (mask-to-face) examination, but as a stop-gap it works.
You will still call the appropriate phone number depending on the time of day or night. I will interview you as to the nature of the issue, the symptoms that you are having, etc. A GOOD cell phone photograph or three will be invaluable. I need your images to be my eyes. All of this information can help me to decide on an appropriate course of action. We can then decide if the emergency needs to be treated ASAP or if it can wait a little while. Most likely you will still need to be seen in the office, at some point in time, for a proper follow-up with all of the appropriate diagnostic tests and then the correct treatment.
Remember: Keep your social distance, cough and sneeze into a disposable tissue or a handkerchief or your sleeve, wear some type of a mask when/if you are out with other people, be aware of what you touch and who else had their mitts on that thing that you are now touching, and wash your paws with soap and water, frequently.
We are able to treat dental emergencies on a limited basis. If you are experiencing a dental emergency, please give us a call: 614-702-7670
I wanted to give you an update on what I know about how the COVID-19 virus is impacting us at the office and our ability to see you as a dental patient.
To begin, one week ago we decided that closing the office to all but emergency patients would be the prudent thing to do both for your health and safety as well as for ours. All we knew was that things were bad and rapidly getting worse. About this same time we got a notice from the Ohio Board of Health and the State Dental Board ORDERING that we essentially close. They said what we knew. The ONLY patients that we could treat were true emergencies.
Yesterday Governor DeWine and Dr. Amy Acton from the Ohio Dept. of Health put the entire state in a time out. Apparently, we have been bad and not listening. We all were sent to our rooms and told not to leave them without a good excuse. They even went so far as to elucidate those excuses.
One week ago, when I decided to close the office, my thought was that it would be for two weeks, maybe a little longer, but two weeks was the soonest that we would commence work again. This put our potential reopening on 30 March. Yesterday we were told to stay in our rooms and not come out of them until 6 April. This is one week longer than my original plan. Seeing as we have not hit the peak yet and day by day the morbidity and mortality reports show a curve that is rising steeply, I anticipate that we will remain in a lock-down beyond 6 April.
Please be advised that I/we WILL see and treat you if you have a dental emergency. This is, however, predicated on you being healthy. If you are sick, you will need to be treated in a hospital setting.
I post periodic updates and information and other things of interest on our office FaceBook page. Please follow us. Find us listed as Marc J Hollander DDS & Associates. Follow us, post comments and funnies, tag us in your posts, spread the word.
Thank you and stay healthy!!
To our patients,
These are certainly memorable times in which we are living. We are learning as we go. There are no textbooks that I can reference as to how to handle the state of “things”. This Coronabeervirus is a new animal. We have no guidance other than what is being done in other locales and countries and recommendations by various Boards.
So, it is with an abundance of caution, we have decided to not see patients for treatment other than emergencies. This is as much for your protection as for ours.
As of now, we have no idea how long this “holiday” will last. I see this as a minimum of two weeks, quite possibly lasting longer.
If you have a dental emergency, call the office, 614-475-7228. We will still see you and treat you in a timely manner. Please understand, however, if you are not feeling healthy, we cannot see you.
Thank you for understanding and for bearing with us,
Marc Hollander DDS